Shipping policy

Thank you for shopping with us! 💛 We are delighted to create and deliver our handmade jewellery just for you. Please read our shipping policy below to understand how your order will be processed and delivered.

📍 Shipping Location

We currently ship **within India only**.

⏳ Order Processing Time

All our products are **made to order** with love and care.

* Processing time: **4–8 business days**
* Orders are shipped once they are carefully prepared and packed

Please ensure that your **shipping address and contact details are correct** at checkout to avoid delays.

🚚 Shipping Partners

We ship orders using reliable courier services such as:

* India Post
* Delhivery
* DTDC
* Trackon

The courier partner is selected based on your delivery location.

🕒 Estimated Delivery Time

**Up to 10 business days** after dispatch (domestic)

Delivery timelines may vary due to courier delays, weather conditions, or regional restrictions.

💰 Shipping Charges

**₹80 flat shipping fee** on orders below ₹300

**FREE SHIPPING** on orders above **₹300**
** Shipping charges are **calculated at checkout**

📦 Order Tracking

Once your order is shipped, tracking details will be shared with you via:

* WhatsApp
* Instagram DM
* Email

Please allow some time for tracking updates to reflect after dispatch.

📌 Incorrect or Incomplete Address

* If an order has **not yet been shipped**, we will contact you to confirm the correct address.
* If an order has **already been shipped** and is returned to us due to an incorrect or incomplete address:

* We will contact you for **reshipping** (additional shipping charges may apply) **or**
* A **refund** will be processed after deducting shipping costs.

📦 Lost, Delayed, or Damaged Packages

Once the order is dispatched, we take full responsibility for your shipment.
In case of loss or damage during transit, please contact us and we will assist you promptly.

🔁 Returns & Refunds

Details regarding returns and refunds are mentioned on our **Return Policy page**.
Please review it for complete information.

💬 Need Help?

For made-to-order items or any shipping-related questions, feel free to **contact us before placing your order**. We’re always happy to help! 💕